Deliver comprehensive training sessions to healthcare professionals on the effective use of renal care devices, particularly dialysis machines.
Conduct hands-on demonstrations, presentations, and workshops for hospital staff and clinicians to ensure proper usage and application.
Provide ongoing post-training support to ensure smooth adoption and troubleshoot any issues with renal care devices.
Assist in the installation, configuration, and setup of dialysis machines and related systems within medical facilities.
Provide on-site support during the initial use of new equipment, ensuring seamless integration.
Work closely with the technical service team to diagnose and resolve technical issues with renal care devices.
Establish and nurture strong relationships with healthcare providers, ensuring they are confident and competent in the use of the company's renal care products.
Serve as the primary point of contact for customers seeking clinical or technical assistance.
Stay informed about the latest advancements in renal care products, technologies, and clinical practices.
Collaborate with the product development team to share feedback based on real-world clinical applications and customer insights.
Ensure that all activities comply with relevant regulatory and quality standards, with accurate documentation and reporting.
Play an active role in the launch of new renal care products, ensuring clinicians are trained and equipped for their use.
Support the sales team by providing expert product knowledge during clinical demonstrations.
Assist in identifying potential customer needs and recommending appropriate solutions using the company's renal care offerings.
Support inventory management processes, including the planning and supply requirements for each account.
Monitor account-wise consumption patterns and align inventory planning with the line manager.
Position Criteria:
Bachelor's degree in nursing, with a specialization in Renal Care, or bachelor's degree in Renal Technology.
6 to 8 years of experience.
Required:
Good Communication skills and Teamwork, proactive, enthusiastic, and imaginative.
Well versed in the setup of a professional work environment and safety regulations.