Sr. Account Manager - Blue Collar

Position: Sr. Account Manager - Blue Collar

Job Purpose

The Senior Account Manager will oversee and nurture client relationships within the blue-collar staffing sector, ensuring high levels of client satisfaction and retention. This role demands a proactive approach to managing accounts, understanding client needs, and driving operational excellence.

Responsibilities

Client Relationship Management: Maintain and strengthen client relationships, serving as the primary point of contact to ensure their needs are met and expectations exceeded.

Account Growth and Retention: Identify opportunities to expand services within existing accounts, supporting business growth through client retention and satisfaction.

Communication and Coordination: Effectively communicate with clients and internal teams, ensuring that client requirements are clearly understood, documented, and executed.

Problem Resolution: Proactively address and resolve any issues, working closely with operational teams to deliver timely and satisfactory outcomes for clients.

Market and Industry Knowledge: Stay informed about market trends in the blue-collar staffing sector to provide clients with up-to-date insights and enhance service offerings.

Reporting and Feedback: Prepare regular reports for clients on staffing performance, and gather feedback to continually improve client satisfaction.

Requirements

• Experience: Minimum 5 years of experience in the UAE staffing industry, specifically in blue-collar recruitment.
• Skills: Strong client management, communication, and negotiation skills.
• Knowledge: Familiarity with UAE labor laws and blue-collar staffing requirements.
• Language: Fluent in English; additional languages are an advantage.
• Availability: Ability to travel within the UAE as needed for client meetings.

Package - AED 8000 - AED 15000