Maintaining a deep knowledge of Lendos products and services.
Building and maintaining strong relationships with prospective and existing clients.
Researching and pursuing new business opportunities.
Conducting regular site visits and e-meetings with clients.
Identifying clients needs and requirements and proposing suitable solutions.
Providing clients with comprehensive product/service consultations and guiding their decision-making process.
Upselling and cross-selling products/services to clients.
Resolving complaints and issues efficiently and in a timely manner.
Meeting sales/revenue targets.
Ensuring client satisfaction.
Bachelors Degree in management, financing, accounting, or a similar field.
Experience as a Relationship Manager in financial institution for Min. 3 years.
Ability to build and maintain strong client and business relationships.
Proficiency in Microsoft Office and CRM software.
Excellent communication and interpersonal skills.
Good conflict resolution and problem-solving skills.
Leadership and team management skills.
Customer-oriented.
