Job Purpose:
To manage and improve Direct Home Delivery services by driving sales, optimizing delivery processes, and supporting team success. This role focuses on enhancing customer satisfaction, promoting growth, and ensuring smooth, efficient operations.
Job Responsibilities:
- Manage Direct Home Delivery (DHD) order operations.
- Develop and manage sales and marketing strategies for an e-commerce platform.
- Drive innovation in delivery processes.
- Oversee projects and manage the team to ensure successful execution.
- Contribute to strategic planning and decision-making.
- Engage with stakeholders to align objectives and expectations.
- Drive continuous sales improvement efforts.
- Collaborate with teams to ensure smooth execution.
- Monitor KPIs and performance metrics.
Education & Experience Requirements:
- Bachelor's degree in Management, Finance, Engineering, or a related field.
- 4+ years of experience in home delivery, e-commerce, or platform sales.
- Skills: Strong marketing and innovation capabilities.