Responsibilities:
Team Leadership: Recruit, hire, train, and supervise store staff, fostering a positive and motivated work environment.
Sales and Revenue: Drive sales growth, meet or exceed sales targets, and implement strategies to optimize revenue.
Customer Service: Promote a culture of exceptional customer service, addressing customer inquiries, resolving issues, and fostering a positive shopping experience.
Inventory Management: Oversee inventory control, including ordering, receiving, and managing stock levels to ensure product availability.
Visual Merchandising: Ensure that store displays and layouts align with the company's brand and merchandising guidelines.
Operational Efficiency: Streamline operational processes, implement cost-control measures, and optimize staffing levels.
Compliance: Ensure that the store adheres to company policies, procedures, and compliance with local regulations.
Financial Management: Manage the store budget, monitor expenses, and report financial performance to senior management.
Marketing and Promotions: Collaborate with marketing teams to execute marketing and promotional campaigns effectively.
Loss Prevention: Implement loss prevention measures and security protocols to safeguard store assets and prevent theft.
Requirements/Qualifications:
Proven experience in retail management, preferably in a leadership role, minimum 4 years.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Analytical mindset with the ability to interpret data and make informed decisions.
Proficiency in inventory management and retail POS systems.
Strong organizational and time management skills.
Results-driven with a focus on achieving sales and operational targets.
Ability to adapt to a fast-paced, dynamic retail environment.
Commitment to delivering outstanding customer service and operational excellence.
