Lead the team to help consumers to learn the product, expand their passion, and finds solution.
Motivate team to deliver KPIs for the store's various programs.
You take full responsibility to deliver the expected financial goals.
You take ownership to select and develop a knowledgeable talent pool. You're accountable to your team's customer service quality and get your team well trained with all required knowledge and have their knowledge certified or validated.
You also coach the workforce to expand their potentials to teach and inspire consumers how to get the most out of their Huawei products individually or in a group setting.
You ought to take initiative to learn and apply current up to date retail practices and trend in your day to day work through building new retail strategies and action on those strategies.
You're expected to deliver high standards on social media operations, visual compliance, marketing and promotion program executions, inventory control and data reporting. Be proactive to apply current up to date retail practices and Social Media trend.
Key qualifications:
Proven ability to focus on consumer satisfaction.
Able to deal with ambiguity to find solutions and solve problems in a timely manner.
Experience to command a team to deliver results.
Able to size up talents to meet business needs.
Has strong communication and presentation skills to clearly impart vision and purpose to all stakeholders.
Able to seek alignment with different stakeholders on challenging issues to meet business objectives.
Has strong personal learning skill to learn new information and produce new ideas.
Able to apply strong organization skill to meet business priorities and consumer journeys.
Additional requirements:
Demonstrated leadership ability with at least 3-5 years of experience managing a business.
Proven experience in utilizing Social Media platforms to compliment O2O business framework to drive traffic and conversion.
Cross-industry experience is preferred, but a retail background is a must.
You read, write and speak English fluently. Additional foreign language is a plus.
You are flexible with your schedule. Your work hours will be based on business needs.
Minimum of 3 years of experience in a retail store manager capacity of managing 5-10 people for HES Category.
Minimum of 5 years of experience in a retail store manager capacity of managing 15-30 people for HES-H Category
