Job Description
The Store Support Associate is responsible for providing administrative and operational support to ensure the efficient functioning of the store. This role includes handling data entry, processing transactions, managing inventory, and assisting with customer service and follow-up activities. The ideal candidate is detail-oriented, organized, and capable of multitasking in a fast-paced retail environment.
Key Responsibilities:
Data Entry and Management:
Accurately enter and update data into the store's computer systems, including sales transactions, inventory records, and customer information.
Maintain organized records of all transactions and inventory movements.
Transaction Processing:
Assist in processing sales transactions at the point of sale (POS) system.
Handle cash, credit, and other forms of payment securely and accurately.
Ensure receipts and change are provided correctly to customers.
Inventory Management:
Monitor and manage inventory levels to ensure stock availability.
Assist in receiving, unpacking, and organizing merchandise.
Conduct regular inventory counts and report discrepancies to the Store Manager.
Customer Service:
Provide excellent customer service by assisting customers with inquiries, locating products, and resolving issues.
Handle customer returns and exchanges according to store policies.
Administrative Support:
Assist the Store Manager with administrative tasks, including scheduling, filing, and preparing reports.
Coordinate and communicate with other store associates to ensure smooth operations.
Follow-Up Activities:
Track and follow up on customer orders, special requests, and layaways.
Ensure timely and accurate communication with customers regarding their orders and any delays.
Compliance and Safety:
Adhere to all store policies and procedures, including safety and security guidelines.
Ensure the store environment is clean, organized, and safe for customers and staff.
Desired Candidate Profile
Education:
Bachelor of Business Administration(Management)
Gender:
nm
Nationality:
Any Nationality
