The Role:
We are seeking a dynamic and experienced Strategic Account Manager to manage key strategic accounts in Saudi Arabia. This SAM will have responsibility for driving growth and expanding our solution footprint with our most Strategic customers. As the Strategic Account Manager, you will be responsible for establishing yourself as a thought leader in the Digital Workspace industry, and collaborating with internal and external resources to support customer needs and drive overall business growth and continued year over year revenue growth.
Responsibilities:
- Manage a set of 8-10 Strategic accounts, responsible for both new and renewal business
- Create and implement account plans ensuring success on the strategic level
- Build and maintain strong relationships with key customers, prospects, and partners to drive customer satisfaction, retention to drive incremental revenue.
- Foster collaboration and alignment with cross-functional leaders and teams from the following departments: Solution Engineering, Marketing, Customer Success, Center of Excellence, Channel Partners and Professional Service, sales strategy, and overall business growth.
- Monitor market trends, competitive activities, and customer feedback to identify opportunities for business growth and development.
- Prepare and present sales forecasts, reports, and performance metrics to Sales Leadership, highlighting progress, challenges, and recommendations for improvement during Quarterly Business Review
- Utilize the sales tools and process to communicate, report, track and manage sales opportunities.
Requirements:
- Minimum of 7-10 years of experience in technology sales, with at least 5 years in role within the SaaS/EUC industry.
- Demonstrated success in achieving and exceeding sales targets and driving revenue growth in the Saudi Arabian market.
- Excellent analytical, forecasting, and strategic thinking skills; with the ability to interpret market data and sales metrics to drive decision-making.
