Supervisor - Beach Operations

About Dubai Holding Entertainment:

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai's mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East's largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND Dubai and LEGOLAND Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN's commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.

Job Overview:

Here is your chance to step into the role of Supervisor - Operations at C Brz. In this position, you will take on key responsibilities that include:

The role of the Supervisor - Operations is to have an overseeing responsibility for the daily operation on the beach including the delegation and advising of beach attendants/ cashiers daily to maximize guest satisfaction and assist in ensuring the revenue streams set out by the Management/HOD are met.

The focus is to ensure the direct team is performing up to standard and pushing sales.

Main Duties:

• Assist the Senior Supervisor & Management with daily operational requirements ensuring that the Beach Operators/Cashiers follow the standard operating procedures set by the Management.
• Assist leading the day to day operation on the beach as per guidelines given by the Senior Supervisor and Management.
• Make sure a proper inspection is conducted and followed on a daily basis for all beach facilities prior to starting the operation including but not limited to all washrooms, showers, sunbeds, day rooms, kiosks, beach area.
• Ensure money handling procedures are well followed as set by the management and finance department guidelines (cash float and cash intake)
• Pushing the cashiers and beach attendants on the ground to maximize sales and guaranteeing a perfect customer journey
• Handling of customer feedback and complaints and reporting back to Senior Supervisor and Management
• To perform other duties that the Management may from time to time reasonably require.
• Daily, weekly and monthly reporting requirements set out by management.

Competencies

Core Competencies

• Customer Focus
• Innovation
• Leading & Managing Change

Functional Competencies / Leadership Competencies

• The ability to drive performance in increasingly competitive and diverse environments, enhancing and improving efficiency/ effectiveness of processes and practices in pursuit of striving to exceed targets set. This would also include making improvements to organizational performance by making decisions, setting priorities and choosing goals in line with the company strategy.
• The ability to adapt to changes in order to alter normal procedures to complete a job efficiently and meet company goals. This would include willingness to understand other persons point of view and change the course of action with the new information to achieve set goals.
• High Performance Teamwork and Cooperation The ability to proactively build high performance teams, supports teams interests and encouraging and empowers strong team spirit. This would include understanding the essential technical and behavioral competencies required to build a team, understand the dynamics of teams - strengthens team bonds and encourage and empower them.
• The ability to create opportunities, proactively act on something now to create a future opportunity and improvement. This would include but not limited to demonstrating 'entrepreneurial creativity' stimulating and inspiring others to understand how the initiative can be developed and implemented. And, also gaining support and commitment of relevant stakeholders

Qualifications: High School Education

Experience: 3 years of relevant experience

Skills:

• Office
• Software
• 2 languages are a plus

About the Benefits:

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.

We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!