Organization- Andaz Doha
Summary
Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences demonstrating how little understanding goes a long way.
At Andaz, which translates from Hindi as personal style, we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Andaz Doha is a five-star luxury lifestyle property in the heart of Doha, expressed through local experiences, art and design, and picture-perfect drinking and dining, in a playful environment. Andaz Doha is about creating a vibrant luxury lifestyle hotel experience woven into the fabric of the local culture, fueling our guests creativity and inspiring them to express their unique style and passions.
Team Leader - Guest Experience Role
- Assists the Front Office Management Team in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times
- Able to handle guest's complaints in a unique and respective manner
- Submits all guests/colleague's incident reports.
- Ensures that Front Office employees work in a supportive and flexible manner with other departments, in a spirit of We work through Teams.
Qualifications
- Ideally with a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years of work experience in Hotel operations.
- Good problem-solving, administrative, and interpersonal skills are a must.
