We are looking for a proactive and dynamic people manager to join as Team Manager. You will manage, mentor and develop a crossfunctional sales team, and foster a service environment to create the luxury service experience for clients. You will demonstrate the ability to lead and role model the highest standard of service quality. This position is located at Dubai Mall Flagship
- Enhance Selling and the Customer Experience
- Partner with the VIP Client development team to enhance the client experience
- Ensure the team has clear goals and objectives which remain focused on the customer experience and productivity targets
- Manage the sales floor; team visibility in the store for optimal staffing and floor coverage.
- Liaise with the Flagship Store Director on staff coverage and job duty scheduling needs
- Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior
- Maintain high standard of product and brand knowledge among your team
- Maintain floor presentation to meet or exceed brand and company requirements
- Provide feedback when supporting the development and execution of merchandise strategy
- Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role
- 5 years plus experience in the luxury detail; team leadership experience within luxury retail
- Strong interpersonal skills and be able to work well with people at various levels
- Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
- Possess a passion for the brands and products you represent
