Technical Support Agent

Details

Huawei is Hiring Customer Service agents

• B2-C1 English Speakers
• Voice and Nonvoice
• Salary: starting from 8000 EGP - 15500 EGP based on English level.
• Transportation allowance and monthly Incentives.
• Transportation provided.
• Foreigners are welcome to apply.
• Rotational shifts (Last shift ends at 6 PM).
• Location: Maadi .
• Bachelor's degree.

Role Description

This is a full-time on-site role for a Technical Support Agent at ETISAL International Group in Al Jizah, Egypt. The Technical Support Agent will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, troubleshooting technical issues, and utilizing analytical skills to resolve issues effectively.

Qualifications

• Customer Support and Customer Satisfaction skills
• Technical Support and Troubleshooting skills
• Analytical Skills
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Problem-solving abilities
• Prior experience in technical support roles
• Strong attention to detail