Company Description:
Alqotr Professional Consulting Company is a service provider in the field of Aerial Survey, Conventional Land Survey, 3D Laser Scanning, BIM & CAD services, Geospatial solutions, and data management. We provide end-to-end solutions to the municipalities, construction, aeronautics, defense, government, infrastructure, natural resources, real estate, and utility sectors. Our company is based in Saudi Arabia and is committed to providing high-quality geospatial solutions.
Responsibilities:
- Providing support and technical assistance to employees and customers who face problems in information technology, supporting them and answering their questions and inquiries with the aim of solving the technical problems they face.
- Determine the tools and supplies required to carry out the work of supporting employees and customers and solve the problems they face according to the organization's policies and procedures, identify what is missing and submit them to those concerned to secure them.
- Providing technical information on IT hardware, systems and software and referring to the IT Manager when the problem is significant.
- Preserving data and information related to all technical support work and operations provided and working to classify and arrange them based on approved practices.
- Preparing, submitting, documenting and saving work reports.
Qualifications:
- Diploma degree in Information Technology
- English / Arabic communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
