Job Description
We're hiring a skilled Technical Support Specialist with 1+ years of experience. As a Specialist, you'll be a key player in providing exceptional technical assistance and ensuring customer satisfaction.Responsibilities :- Provide expert technical support to resolve customer issues and inquiries.Diagnose and troubleshoot hardware and software problems.Offer guidance on product usage and configuration.Document and track customer interactions in the support system.Stay updated with product knowledge and industry trends.Requirements :- Minimum of 1+ years of experience as a Technical Support Specialist.Proficient in troubleshooting hardware and software issues.Excellent communication and customer service skills.Ability to prioritize and manage multiple tasks effectively.Familiarity with support ticketing systems.Skills Required :- Troubleshooting, technical support, knowledge of hardware and software.Effective communication, customer-focused, problem-solving, multitasking.Ready to make an impact Unlock your potential! Be the key to exceptional customer satisfaction through top-notch technical assistance.
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality