Job Description
We are seeking a skilled Technical Support Team Leader to provide expert assistance for home automation system. This role involves diagnosing and resolving technical issues, preparing comprehensive documentation, supporting solar and video door systems, and performing commissioning activities both locally and abroad.
Key Responsibilities:
KNX Home Automation Systems Documentation and Support
Commissioning
Video Door Systems
Gate Automation
Lightning and Surge Protection System
Other Responsibilities:
-Respond promptly to customer inquiries and maintain accurate records.
-Stay updated with the latest home automation technologies.
-Collaborate with sales and engineering teams for customer solutions.
-Conduct site visits and inspections.
-Manage special installations for critical customers.
Qualifications:
-Expertise in KNX home automation systems.
-Strong troubleshooting and problem-solving skills.
-Excellent communication and customer service skills.
-Ability to create and maintain detailed documentation.
-Willingness to travel for on-site support and inspections.
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality
