JOB DESCRIPTION
Role: Technology Change and Release Specialist
Location: Abu Dhabi
Role Purpose:
- Managing the changes/release management lifecycle, which includes scheduling, coordination and management of release across the bank for multiple applications across various portfolios.
- Responsible to manage and implement change/release processes through development, test and production.
- Responsible to build IT Release Calendar while working closely with technology leaders and PMs.
Key accountabilities of the role:
Change/Release Management:
- Plan and manage all Change/Release activities.
- Supervise the GO -live activities including the execution of the deployment plan.
- Ensuring efficiency in operations and effectiveness controls implemented.
- Receiving UAT releases in Service Management Tool.
- Preparing schedule for conduct of Testing.
- Assure the release integrity, version control and retrospectives.
- Manage risks and resolves issues that affect release schedule and quality.
- Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet expectations.
- Coordinate with stake holder release content and effort based on the Change requests.
- Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
- Manage relationships and coordinate work between different teams at different locations.
- Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
- Review Deployment, Implementation Plans and Implementation specifications.
- Periodic Release Reporting.
- Continually work towards making improvements in the release process.
- Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and release calendar.
- Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists.
Supervising Code Release in Production:
- Keep the tested code in Version Control system for purpose of access by production team.
- Coordinate with Application Owners for the production rollout as per Release Calendar
- Assigning the proper resources to monitoring production rollout based on Implementation specification.
Information Security:
- Maintain information security related to ADIB, throughout the period of employment.
- As soon as possible, report any potential or actual risks or incidents affecting the security of information to the helpdesk.
Documentation/Process Ownership:
- The incumbent is responsible to take ownership, maintain & update documented processes or documentation related to his job function.
- In the event where processes or documentation are shared, the incumbent shall be responsible to inform the owner of any document about required.
Specialist Skills/ Technical Knowledge Required for this role:
- B.S. in Computer Science/ Business Administration.
- Good Knowledge of IT systems, business process analysis, quality and software testing tools and Quality Control techniques.
- Excellent interpersonal skills and the ability to communicate clearly and honestly in dealing with difficult issues.
- Demonstrated ability to bring benefits of IT to solve business issues while managing costs and risk.
- Formal training in Release management practices preferred.
- Advanced knowledge of software development lifecycle (Agile, Devops and Waterfall)
- Demonstrated ability to coordinate cross-functional work teams toward task completion.
- Demonstrated effective leadership and analytical skills.
- Good understanding of banking business processes.
Previous experience:
- 8-10 years of previous release management experience
