Telecom Engineering Team Leader

Job Description

• Follow up day-to-day on the team to make sure that they follow the right process and procedures.
• Make sure that Customer complaints or requests got solved from the first time.
• Track the team performance and set a proper action plan when needed.
• Monitor Agents performance and Transactions then deliver the feedback also effective coaching on time and on a regular basis to each team member.

Requirements

• Bachelor's degree in Communications Engineering
• Proven experience from 5 to 7 years
• Experience in working sites
• Good knowledge in implementation for new sites.
• Driving skills

Work Location :

Salary: 8500

contacts:

Email : [Confidential Information] and mobile number. 01148300382

• Mentioning the job title