Position Title: Training and Development Manager
Position Type: Management
Job Category: Human Resource / Administration
Schedule: Full Time
Work Remote: No
Relocation: No
Location: Dubai, on-site
Company: Forsite Creative
Reports to: Director of Business Operations
About Forsite Creative
Forsite Creative is an international strategy, concept and design firm focused on hospitality and F&B. We have a distinct drive in creating unique experiences and tailored environments that are profitable, concept driven, market-led and operationally feasible. With offices in Dubai and Amsterdam, the firm boasts a global presence, having successfully delivered projects in over 25 countries, supported by an international team of more than 50 professionals representing over 23 nationalities.
Job Description and Summary
As a Training and Development (T&D) Manager your role will be to oversee the design, implementation, and management of comprehensive training programs aimed at improving the skills and performance of employees in our design and consulting firm. As part of your responsibilities, you will be involved in strategic HR planning alongside heads of department and will also provide support in recruitment, employee career development initiatives and other HR-related tasks.
We value candidates who have experience collaborating with individuals from diverse nationalities, cultures, and backgrounds. This position requires a minimum experience of 3-5 years in a similar capacity.
Key responsibilities
Growth, development and career progression
- Work closely with employees to develop personalized career plans that align with their professional goals and the company's objectives.
- Maintain detailed records of appraisal interviews and employee development discussions to track progress and ensure ongoing support.
- Support upcoming managers with management guidance.
- Conduct exit interviews and develop a standard process.
- Analyze exit interview data to identify key areas of improvement and formulate recommendations to address these areas together with the heads of departments .
Employee trainings and company LMS
- Collaborate with key people in various departments to gather and create training content, including video materials, written manuals, and interactive modules.
- Lead and coordinate the production of high-quality video course content, ensuring it aligns with company standards and training objectives.
- Implement feedback mechanisms to continually evaluate the effectiveness of the LMS modules.
- Propose and lead initiatives to ensure the LMS is user-friendly, effective, and meets the training needs of all departments.
- Monitor and evaluate the usability and effectiveness of the LMS based on employee feedback and suggest actionable improvements to enhance the training outcomes.
- Organize, coordinate and support interdepartmental workshops, bringing together employees from various teams to share expertise.
- Coordinate, process and keep accurate records of employee requests for trainings financed by the company.
Onboarding coordination
- Coordinate the onboarding process for new employees, ensuring they receive comprehensive training and support.
- Support on the development of onboarding materials and training modules to facilitate a smooth transition for new hires into the company.
- Streamline the onboarding process across the company departments.
Other
- Work closely with the Director of Business Operations to develop, refine, and implement the organization's training and development plan, ensuring alignment with business goals.
- Support in strategic initiatives, including the development of an HR strategy, the creation of a recruitment strategy, and the formulation of an action plan aimed at establishing ourselves as number one best place to work in UAE.
- Serve as a trusted point of contact for employees seeking to discuss workplace issues or personal concerns in a confidential and non-judgmental environment.
- Lead and communicate HR-related initiatives, and assess their impact on the company.
- Manage internal communication related to human resources and talent.
- Make sure that HR records are maintained accurately and kept current in accordance with company policies within the company database.
Qualifications
- Bachelor's degree in human resources, Business Administration, Hospitality Management or a related field; a Master's degree is a plus
- Proven experience (typically 3-5 years) in training and development or HR, preferably in a consulting / hospitality / interior design services environment
- Strong international background and open-mindedness, with the ability to collaborate effectively with individuals from diverse cultures
- Excellent communication, presentation, and interpersonal skills
- Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment
- (Preferred) Tech savvy. Experience with learning management systems and various training tools and technologies (e.g., Loom, Zoho, Trainual, etc.)
- Proactive and can-do attitude
Perks & Benefits
- Comprehensive health insurance, provided by the company
- Company provided employment visa
- Competitive salary
- Paid over time work hours as per Seniority level
- Capped Air ticket allowance
- Privilege of 2 days Work From Home per week
- Quarterly team building activities and events
- Collaborative and inclusive workplace culture
- Opportunity to work in a multi-national environment
How to apply
Interested candidates should submit their resume with photo and a cover letter to [Confidential Information] with subject line T&D Manager Application [Your Name]
