About Us:
Mohamed & Ramy is a leading barber shop brand specializing in men's skin care and grooming services delivered in a luxurious manner. Established in 2009, our brand has set the standard for excellence in men's grooming, providing top-notch services tailored to meet the unique needs of modern gentlemen.
Position Overview:
As a Training Specialist at Mohamed & Ramy, you will play a crucial role in the professional development and success of our team. You will be responsible for designing, implementing, and overseeing training programs that ensure all staff members are equipped with the skills and knowledge needed to provide the highest level of service to our clients. Your expertise in the barbering industry and passion for continuous learning will help enhance the performance of our team, while promoting a culture of excellence and customer satisfaction.
This position offers the opportunity to contribute to the growth and development of a dynamic and innovative team, and is ideal for individuals who are passionate about grooming, training, and leadership in a luxury service environment.
Responsibilities:
- Develop and implement comprehensive training programs for new and existing staff, focusing on grooming techniques, customer service, and product knowledge.
- Provide hands-on coaching, mentorship, and feedback to team members to enhance their skills and performance.
- Conduct regular training sessions and workshops to ensure the team is up-to-date with industry trends, tools, and techniques.
- Monitor the effectiveness of training programs through assessments, feedback, and performance reviews.
- Collaborate with management to identify training needs and areas for improvement.
- Create training materials, manuals, and resources to support staff development.
- Stay informed about the latest trends in the grooming industry and incorporate these into training programs.
- Foster a positive, supportive learning environment that encourages continuous improvement.
- Ensure training programs align with company goals, values, and standards.
- Track employee progress and provide additional support as needed to ensure consistent service excellence.
Skills and Requirements:
- At least 5 years of experience in the same role
- Previous experience in a training or leadership role is preferred.
- Excellent communication, presentation, and interpersonal skills.
- Ability to design and deliver engaging training programs.
- Organizational skills and attention to detail.
- A passion for mentoring and developing talent.
- Ability to adapt training styles to different learning preferences.
- Bachelor's degree in Business, Education, or related field preferred.
Why Join Us:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Dynamic, supportive, and collaborative work environment.
- Be part of an innovative team that is shaping the future of men's grooming.
Mohamed & Ramy is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or veteran status.