Company Description
Saleh Al Omar Certified Translation (SACT) is a leading translation company in Giza, providing local and international translation services in all major languages. We cater to all governmental authorities, private corporations, and individuals with competitive rates, high quality, and precision. Our goal is to offer translation and interpreting services in different fields to various government agencies, helping achieve the development objectives of Saudi Vision 2030.
Role Description
- Responsible for medium and large-size projects from initial planning to delivery.
- Serve as the primary point of contact for all assigned projects, ensure that client expectations are managed and met.
- Oversee and manage the entire lifecycle of each project.
- Ensure that projects completion is within the allocated period through precise scheduling, and buffering.
- Track delivery schedules, ensure proper quality assurance, and manage changes in work scope.
- Work with internal teams to ensure that all linguistic deliverables meet the quality standards.
- Coordinate with outside vendors such as translation agencies or freelance translators to obtain translation services.
- Manage budgets and expenses related to translation projects to ensure profitability for the business.
- Perform quality control checks on translated materials to ensure that they are accurate and culturally appropriate.
- Handle customer inquiries and complaints in a professional and timely manner.
- Provide quotations to clients and follow up on quotes in a timely manner.
- Establish and maintain relationships with clients to ensure client satisfaction with company services.
- Prepare reports detailing project timelines and costs for internal use by management and external use by clients.
- Maintain up-to-date knowledge of industry trends and developments.
- Keep abreast of new technologies and tools that can improve efficiency and quality.
- Foster positive relationships with clients, vendors, and other stakeholders.
Qualifications
- Bachelor's degree in linguistics, translation, or related field
- 1+ year experience working as a translator or in a translation-related field.
- 1+ year experience working as a project manager.
- Experience in managing large-scale translation projects.
- Exceptional organizational skills and attention to detail.
- Excellent written and verbal communication skills in English and at least one other language.
- Strong interpersonal skills and ability to work well with a team.
- Familiarity with CAT tools, such as Trados, MemoQ, or Wordfast
