Position
Within the Mall, the Uber Luxury Manager is a
Pillar to the store activity on their VIP customer relationship management.
- Ensure all Salon Prive targets and objectives are achieved, with Boutique Manager.
- Representing within the Salon Prive Maison (Ambassador and Host).
- Engage the boutique VIP Managers team, in driving their clients to Salon Prive and offered and offered Uber luxury categories.
- Develop new talents with Uber luxury mindset and culture.
- Contribute & participate in the Salon Prive full year client engagement plan, in coordination with the Boutique Director.
- Build a strong relation with all Elite and super Elite Clients.
- Recruit and upgrade Uber luxury clients.
- Create an exceptional client experience by delivering the ultimate service and Uber luxury know how to our clients.
- Coordinate with marketing team on hosting all special event related to the season key dates or one to one approach with top clients
- Daily one-to- one clients planning for Salon Prive within the Boutique (Calendar of Appointments)
- Develop VIP Client Managers Team on Uber Luxury.
- Attending all appointments with Elite Clients for Haute Couture.
Profile
Objectives To Be Set Based On Below
- Daily one to one client planning for the Boutique's Salon Prive.
- Target defined on Super, Elite, VVIC recruitments and upgrading.
- Team Development: leading a team with Salon Prive culture (train develop, know-how and expertise)
- Events planning and key activities of the Salon with a set ROI objective.
- Business objective of Salon Prive based on 15% of boutique TO.
- Responsible for all Salon Prive instore events & Villas.
Reporting to: Boutique Director
Role Based in: Dubai Boutique
Direct Collaborators
- VIP Client Managers; Floor Manager; Boutique Managers
- HO : Marketing Team
- Head of Jewelry & Watches ME
