BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
JOB TITLE
Vendor Management Manager | Majid Al Futtaim Global Solutions | Majid Al Futtaim Tech
ROLE SUMMARY
The Vendor Management Manager plays a crucial role in managing the organization's relationships with IT vendors and service providers. This position is responsible for overseeing the entire vendor lifecycle, from selection and onboarding to performance evaluation, contract management, and renewal. The manager ensures that vendors deliver high-quality services aligned with the organization's strategic objectives, while also adhering to contractual obligations and performance standards.
ROLE PROFILE
- Vendor Relationship Management :Develop and maintain strong relationships with key vendors, suppliers, and service providers. Serve as the primary point of contact for all vendor-related issues, communications, and negotiations.
- Contract Management: Oversee the negotiation, creation, and execution of vendor contracts, including terms and conditions, pricing, and SLAs.Monitor contract renewals, extensions, and terminations to ensure timely and cost-effective outcomes.
- Performance and Risk Management: Monitor vendor performance metrics, including quality, delivery, responsiveness, and cost-effectiveness. Identify and address performance issues, risks, and non-compliance promptly.
- Cost Management and Optimization: Analyze vendor spend, identify cost-saving opportunities, and implement strategies to optimize vendor costs. Work with the finance team to manage vendor-related budgets, forecasts, and financial reporting.
- Process Improvement and Strategy Development: Develop and refine vendor management processes, tools, and best practices to improve efficiency and effectiveness. Collaborate with Leadership to align vendor management strategies with the organization
- Stakeholder Collaboration: Partner with internal stakeholders (e.g., IT, procurement, legal, finance) to ensure alignment on vendor management policies and practices.
- Digital Transformation: Align vendor strategies with digital initiatives for scalability and innovation.
- Procurement Processes: Familiarity with procurement best practices, sourcing strategies, and tools to effectively manage the vendor selection and onboarding processes.
REQUIREMENTS
- 5 years of experience and vendor management and IT financial control .
- Bachelor's degree in information technology, Business Administration, Supply Chain Management, or a related field.
- Demonstrated experience in leading diverse teams across different industries and cultures and locations.
- Familiarity with vendor management tools and software.
- Solid understanding of IT services, infrastructure, software, cloud services, and market trends.
WHAT WE OFFER
- At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 43,000 diverse and talented colleagues, all guided by our Leadership Model.
