We are looking for a Waitress to join our team for a juice shop/restaurant in Al Ain. The Waitress greets customers and offers the caf menu, answers questions about menu offerings, processes food and drink orders, carries food and drinks from kitchen to tables, and prepares bills and processes payments.
- Welcomes customers when they arrive at the caf
Introduces customers to the menu and announces daily or seasonal menu specials
- Answers questions about menu items, ingredients, and pricing
Takes customers orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them- Passes customer orders along to kitchen staff for preparation
Prepares drinks and serves them to customers
- Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary- Removes used dishes, glasses, and flatware from tables
Prepares cheques and delivers them to customers
- Processes cash and credit card payments and returns change to customers if necessary
Sets tables with dishes, glasses, and flatware and refills condiments- Maintains familiarity with menu items, specials, and restaurant information
Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs
- Minimum 2 years of waitress experience
Effective communication and active listening skills for conversing with guests
- Impeccable customer service skills and social perceptiveness
Ability to evaluate customer satisfaction and responsiveness- Oriented toward serving others and helping customers
Accountability in processing customer payments
- Physical stamina to stand for long periods of time
Strong time management and organizational skills
Job Types: Full-time, Permanent
Ability to commute/relocate:- Al-Ayn: Reliably commute or planning to relocate before starting work (Required)
Experience:
Waitress in UAE: 2 years (Required)