What this job involves
This role is responsible for managing daily operations and fostering a productive, enjoyable work environment in Ripple's remote offices. The position requires exceptional customer service skills, problem-solving abilities, and effective collaboration with internal teams and external partners to ensure smooth office operations and employee experience.
Your day-to-day tasks will include -
- Maintaining office safety, cleanliness, and overall efficiency
- Organizing and executing small to medium-sized internal events
- Managing food and beverage programs
- Assisting with employee onboarding and offboarding processes
- Coordinating space planning, including floor plan updates and office moves
- Liaising with vendors for various site services and maintenance
- Responding to urgent maintenance issues and Jira tickets
- Assisting with budget planning and spend management
- Purchasing office and kitchen supplies as needed
- Coordinating with property management for work order requests
Desired Experience And Technical Skills -
Requirements:
- Exceptional customer service skills
- Ability to interact professionally with all levels of personnel, customers, and vendors
- Excellent organizational and time management skills
- Strong interpersonal and communication abilities
- Proficiency with Google Suite (Docs, Sheets, Slides)
- Experience in invoice processing for department manager approval
- Flexibility to work additional hours when necessary
Preferred:
- Background in Hospitality
- Experience in facilities management or workplace operations
- Familiarity with Jira or similar ticketing systems
- Knowledge of space planning and office move coordination
- Event planning experience
- Familiarity with vendor management and contract negotiation
