About The Role
We are looking for a fresh graduate to join the Engineering Department / Network Operations Center division for a
one-year internship contract under Zain Youth Program.
Responsibilities
- Monitoring Telecom Network's systems and infrastructure including Core Network & Radio Access Network.
- Monitoring the network performance and quality KPIs of overall services.
- Creating, assigning, and following up on the failure tickets according to the defined SLAs and Zain policies.
- Assisting and following up with related teams throughout problems until resolution, aiming to maximize the network's availability and minimize its downtimes.
- Clearing alarms and managing faults related to the Telecom Network's elements, through fault detection.
What We Need From You
University Major/s: Bachelor's degree in Communications Engineering or a related fields
Soft Skills
- Very good English
- Customer Centricity
- Digital Intelligence
- Commitment to Excellence
Technical Skills
- Analytical Thinking
- Documenting & Reporting
- Performance Management
- Self-Development of Technical knowledge
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- Passport-size photograph
- Highest Education Qualification
