Escalation Management Jobs

Country Finance Senior Accountant

Permanent Job

Iraq

5-7 years

Escalation Management inclusion Accounting Policies Emotional Regulation Regulatory Reporting Financial Statement Analysis Empathy Financial Reporting Financial Close Process Balance Sheet Analysis Financial Forecasting Financial Policy Active Listening cash flow analysis Budgetary Management Communication Analytical Thinking Financial Budgeting Financial Management Accounting Practices Generating Financial Reports Embracing Change tax reporting Payroll Reconciliation Creativity Financial Data Mining

13 days ago

Account Manager - HR,PRO,GRO

Permanent Job

Saudi Arabia ,

Riyadh

2-4 years

GRO Client Relationship Management Process Improvement Empathy Client Management Payroll Prioritization Account Management Client Engagement Communication Client Relationship ownership Organizational Skills Client Onboarding Work Ethic Client Relations Reporting Client Offboarding English Client Servicing Government Portal Management Data Analysis Integrity task management Escalation Management Time Management Social Insurance Contributions Hr PRO Seminars Training Arabic Service Quality Regulatory Compliance Operations Business Development Self-awareness Dependability Documentation Saudization corporate services Workshops Client Support Product Development Client Retention Accountability CRM Interpersonal Skills Database Management Service Delivery Excel Customer Success Microsoft Office

23 days ago

Contact Center Agent

Permanent Job

United Arab Emirates ,

Dubai

0-2 years

Outbound Calls Escalation Management Customer Service Customer Satisfaction Customer Service Delivery Customer Query Resolution Customer Support Customer Complaints Customer Interaction Customer Service Orientation Customer Retention Customer Care Customer Service Representative Customer Service Skills Inbound Calls Customer Service Management Customer Engagement Customer Complaint Handling Call Center Customer Service Representatives Customer Relationship Management Customer Experience Customer Service Support Customer Service Operations

28 days ago

Sales Director

Permanent Job

Saudi Arabia ,

Riyadh

10-12 years

Performance Review Marketing Strategies Escalation Management Reward Revenue Customer Satisfaction Business Plan After Service Recruitment Market Analysis Professionals Goals

5 months ago

Sales Director

Permanent Job

Saudi Arabia ,

Riyadh

10-12 years

Revenue Customer Satisfaction Business Plan Recruitment Team Management Performance Review Escalation Management Reward Motivation Marketing

5 months ago

Senior Manager Global SaaS&Apps , Customer Success Services (CSS)

Permanent Job

Egypt

15-17 years

product/solutions portfolio technical delivery Customer Management global delivery/virtual capabilities Automation and Tooling Promoting Business Ethics CSS TAM Organization CSS Sales delivery environment CSS contracts Innovation Project Management Services delivery quality Resource Utilization & Development Problem Solving and Innovation Escalation Management IT organization background Planning and Organizing Delivery Management Apps Pillars Leadership / Leading Change Engineering Service Scoping Team Management strategic resourcing High Communication quality Oracle Applications Customer Success

5 months ago

Senior Manager Applications Technology

Permanent Job

Egypt

10-15 years

Managing team"s performance eBusiness suite Project Management Operating Systems Solaris Services delivery quality Mba Presales Customer Management Resource Utilization & Development Automation and Tooling Engineered Systems Promoting Business Ethics Problem Solving and Innovation Escalation Management Planning and Organizing Delivery Management project managers Leadership / Leading Change Engineering Service Scoping Servers/Storage Pmp Supporting Sales High Communication quality Oracle Database

5 months ago

Customer Success Partner

Permanent Job

Saudi Arabia ,

Riyadh

5-7 years

Relationship Building implementation journey Marketing stories Problem-solving adoption Arabic issue mitigation Escalation Management Product Development Technical Account Management customer health prospect references large enterprise business transformations Saas Business Process Management renewals Prioritization English customer enablement Collaboration Customer Success Management customer relationships commercial opportunities customer value realization Deployments

4 months ago

Principal Specialist Technical Support

Permanent Job

Abu Dhabi ,

United Arab Emirates

10-12 years

technical support Escalation IL risk management Budget Decision Making Collaboration Documentation self-help portals Leadership Procedures Motivation Technology Development Correspondence maintenance Pmp operations End User Troubleshooting Policy Training values KPIs Software Analysis Information stakeholders Strategy Hardware records Systems Installation devices procurement Governance Ethics Compliance Equipment performance evaluation Health And Safety Services Incident Ccna Performance MCSE CCIE Network Testing Configuration

4 days ago

Customer Care Agents (Remote work - Hiring UAE Nationals)

Permanent Job

United Arab Emirates ,

Dubai

0-2 years

Teamwork Collaboration Escalation customer-centric approach Complaint Management Customer Engagement Data Management

11 days ago

Monitoring Team Lead - Octopus

Permanent Job

Egypt ,

Cairo

3-5 years

organizational processes network audits network entities Network Performance tools and systems technical support notification emergency infrastructure issues network disturbances communication channels MS-Excel network alerts Customer Management Powerpoint process improvement shift handover network KPIs pending alerts IT operation alerts Network Integration Escalation fault resolution Data Communication system outages competence development daily reports performance reports Pc Skills network control severity levels Network Implementation Macros Power Bi Solarwinds Network Monitoring Appdynamics Incident Management Network Troubleshooting Trouble Tickets

a month ago

ICQA Escalation Specialist

Permanent Job

Jeddah

1-3 years

Customer Service Concession ICQA Escalation Sql Data Management Excel Vba Microsoft Office

a month ago

TS Systems Engineer ( IT Support

Permanent Job

Doha ,

Qatar

3-4 years

Service Support passenger check-in applications IT Infrastructure & Services WAN/LAN environments End user devices Scanner IT service support Airline Reservation Communication Skills End user devices and technologies Service Level Agreements Time Management Connectivity & Communication links Airline Systems & Application Connectivity links Escalation Internet Qatar Airways applications mail management End user Equipment & Security Networks Server Hardware Databases Operating Systems Laptops Troubleshoot Printers Routers Os Switch enterprise management systems Storage Systems modem Desktops

30 days ago

Indirect Sourcing Executive (Logistics & Packaging)

Permanent Job

Bayan ,

Malaysia

5-7 years

Procurement Contract and Price negotiation commercial mindset Sourcing Contracts Management Analytical Skills digital environment Japanese cross-functional collaboration Project Management Engineering Packaging Design Data Analysis De-escalation competencies thai global team Effective listening and communication Problem-solving Logistics procurement cross-functional coordination Microsoft Office

a month ago

AVP Legal and Support Manager - Credit Operations/Collections - UAE Nationals Preferred

Permanent Job

Abu Dhabi ,

United Arab Emirates

8-10 years

Regulations Time Management Audit Feedback Compliance Legal Escalation Quality Oversight Accounting Creative Approach Attention To Detail Credit Cards Innovation Arabic Controls Autonomy Challenges Anticipation Risk Assessment Root Cause Analysis Multitasking Personal Loans Resourceful Ethical Judgement Client-centric Mis Influence Consumer Banking Solution Development Data Analytics

a month ago

ARABIC SAP HCM Consultant

Permanent Job

Doha ,

Qatar

0-2 years

Time Management change requests Training documents training needs training materials Surveys Interviews Payroll SF PMGM Arabic focus groups operational support Personnel Administration SF LMS escalation matrix SLA breach English Organization Management Communication documents Consultation SAP User Manuals Workflows User Manual

30 days ago

Marine Service Supervisor

Permanent Job

Saudi Arabia ,

Riyadh

5-8 years

technical escalation Marine products Controllers Electrical Engineering warranty process Service WIP Management diagnostics application

5 months ago

Fixed Data Support Engineer

Permanent Job

Egypt ,

Cairo

0-2 years

Service Management Escalation Troubleshooting operational reports Support

5 months ago

Technical Support Analyst, ATM Switch

Permanent Job

Abu Dhabi ,

United Arab Emirates

8-10 years

Application Vendor Management incident tickets Self-Service Terminals Escalation Process ATM Switch Incident Management Information Security Integrations

5 months ago

Customer Service Manager

Permanent Job

Saudi Arabia ,

Riyadh

6-8 years

customer service Efficiency effectiveness escalation handling Team Management performance evaluation process improvement proactive communication Training Feedback Leadership Customer Satisfaction Collaboration communication Product Knowledge metrics

3 months ago

Customer Care Representative

Permanent Job

Egypt

0-2 years

SR Enablement Orgs Ce Field Logistics Premium Freight oversight Territory Assignment Call Management Aged calls Closed Loop feedback PPK Escalation Suppression Part ETA Parts Labour Freight SLA

4 months ago

Execution Management Engineer

Permanent Job

Saudi Arabia ,

Riyadh

1-3 years

Contractor analytical Technical variation project expertise Civil architecture Construction meeting Budget communication order Policy Reporting Implementation Contract Documentation Control Engineering Problem Management Escalation Report Progress TimeLine visit Site Quality Support Procedure Performance

5 months ago

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escalation management Jobs

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Job Category

Escalation Management Jobs

Country Finance Senior Accountant

Account Manager - HR,PRO,GRO

Contact Center Agent

Sales Director

Sales Director

Senior Manager Global SaaS&Apps , Customer Success Services (CSS)

Senior Manager Applications Technology

Customer Success Partner

Principal Specialist Technical Support

Customer Care Agents (Remote work - Hiring UAE Nationals)

Monitoring Team Lead - Octopus

ICQA Escalation Specialist

TS Systems Engineer ( IT Support

Indirect Sourcing Executive (Logistics & Packaging)

AVP Legal and Support Manager - Credit Operations/Collections - UAE Nationals Preferred

ARABIC SAP HCM Consultant

Marine Service Supervisor

Fixed Data Support Engineer

Technical Support Analyst, ATM Switch

Customer Service Manager

Customer Care Representative

Execution Management Engineer