Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world cant wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
The Senior Manager, Solution Sales is responsible for leading a rapid expansion of ServiceNows Customer Workflows focused product lines in EMEA South. This will be achieved through building, leading, mentoring and developing the team of Specialist Sales Executives across ServiceNows evolving product portfolio. The ideal candidate must have deep experience in SaaS sales and have the drive and motivation to build a team in order to drive revenues and rapidly gain customers within new markets. The role will report to the Sr Director, Solution Sales - Customer Workflows EMEA South.
What you get to do in this role:
Lead a team of Customer Workflow Solution Sales Executives to drive rapid new business sales growth in the MEA region
Build and drive sales strategy at a Regional level in conjunction with Field Sales and Pre-Sales Leadership, Professional Services, Marketing, Alliances & Channels and Sales Operations teams to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
Act as the central conduit to Global Business Unit Sales Leadership teams and Field Sales Leadership
Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Directors, and Field Sales Teams in closing opportunities
Recruit, coach and mentor team members to drive excellence
Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
Manage and report accurate forecast and pipeline to the business, both locally, within EMEA and with Global business units
Achievement of annual sales goals on a quarterly and annual basis is required
Build effective working relationships with Solution Consulting, Product Development, Customer Outcomes, Partner, Marketing and the ServiceNow executive team
Qualifications
In order to be successful in this role, we need someone who has:
Extensive track record of new business sales success including presentation and negotiation skills within industry and at C-Level
SaaS experience essential, experience of PaaS even better
Deep and broad as a sales leader; prior executive experience preferred across geographies
Prior experience in both direct sales and sales overlay capacities
Strong success in recruiting, coaching and managing an exceptional sales team
Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
Experienced in planning and organization
Experienced in public speaking and comfortable presenting to large audiences with credibility
Track record in using social media to enhance the ServiceNow brand message
Experienced in driving sales process and drive effective working relationships with Sales Operations
Experience in one or many of the Product Portfolio outlined preferred but not essential
Ability to build long term strategic and senior level relationships
Ability to adapt and work effectively within a rapidly changing and growing environment
Strong business and financial acumen
Fluency in English and Arabic
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [Confidential Information] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
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